Last Updated: 06/04/2026

Refund & Returns

Overview

At Faridi Perfumes Gallery, customer satisfaction is our priority. Due to the nature of fragrance products, returns are limited and handled under strict conditions to ensure the integrity of our luxury collection.

Eligibility

We offer replacement in most cases. Refunds are only considered if:

• The product is damaged during transit
• The product is incorrect compared to the registry order
• The product is unused and completely sealed

Replacement

Approved cases will be resolved through replacement. Product must be:

• Unused
• Sealed in original factory wrap
• In original gallery packaging

Refund Process

Refunds are not standard and are only processed if a suitable replacement is not possible. Approved refunds will be issued to the original payment method utilized at the time of purchase.

Not Eligible

• Opened or used perfumes
• Change of mind regarding the scent profile
• Fragrance preference or "blind buy" issues

Reporting Time

Any issues, damages, or discrepancies must be reported to our official support line within 24 hours of delivery.

Shipping & Logistics

If the issue originates from our side (incorrect or damaged product), we will cover the logistics cost. In other cases, the customer may bear the return shipping cost.

Gallery Information

Shop No. 15, Building 45 Street 937, Zone 38 (Al Sadd)
Near Joaan Metro Station, Gulf Mall Doha, Qatar
ZIP: 37080

+974 77626366

Official Support Line

Satisfaction Guaranteed by Faridi